PRIVACY POLICY

When you visit our website, Fragment collects information about your device, your interactions with the site, and details required to process your purchases. If you reach out to us for support, we may collect additional information at that time. In this Privacy Policy, "Personal Information" refers to any data that can be used to identify you, as described below:

 

1. Device Information

• Purpose of Collection: To ensure the site loads correctly and to gather analytics that help us improve your experience.

• Source of Collection: Collected automatically via cookies, log files, web beacons, tags, or pixels when you visit the site.

• Disclosure for Business Purposes: Shared with our processing partners as required.

• Personal Information Collected: Browser version, IP address, time zone, cookie data, pages and products viewed, search queries, and site interaction data.

 

2. Order Information

• Purpose of Collection: To process your order, arrange payment and shipping, generate invoices, send order confirmations, screen for fraudulent activity, and communicate product updates or promotions based on your preferences.

• Source of Collection: Provided directly by you at the time of purchase.

• Disclosure for Business Purposes: Shared with our processing partners as required.

• Personal Information Collected: Name, billing and shipping addresses, payment details, email address, and phone number.

 

3. Customer Support Information

• Purpose of Collection: To respond to and resolve your enquiries in a timely and effective manner.

• Source of Collection: Provided directly by you when you contact us.

 

Fragment is committed to handling your Personal Information with care and in accordance with applicable privacy obligations.